Venezuela – U.S. Embassy Caracas Temporary Suspension of Operations
On March 11, 2019, the Department of State announced the temporary suspension of operations of the U.S. Embassy in Caracas and the withdrawal of diplomatic personnel. All consular services, routine and emergency, are suspended.
The Travel Advisory for Venezuela remains a Level 4: Do Not Travel, urging U.S. citizens not to travel to Venezuela due to crime, civil unrest, poor health infrastructure, and arbitrary arrest and detention of U.S. citizens.
U.S. citizens residing or traveling in Venezuela should depart Venezuela immediately. Commercial flights remain available. There are no plans for a U.S. government-coordinated evacuation of U.S. citizens at this time. If you wish to depart Venezuela, you should make arrangements on your own as soon as possible. U.S. citizens who are able to depart Venezuela for another country and are in need of emergency assistance upon arrival may contact a U.S. embassy or consulate in that country.
We urge U.S. citizens in Venezuela who are safe to contact their loved ones directly and/or update their social media status.
Notify the Department about U.S. Citizens in Venezuela:
If you are concerned about a U.S. citizen in Venezuela, you may inform the Department of State through the following ways:
- Visit Task Force Alert and select “2019 Venezuela Unrest”; or
- Email VenezuelaEmergencyUSC@state.gov and provide as much information as possible (at a minimum, please provide the full name, gender, and last known location of the U.S. citizen); or
- Call us at 1-888-407-4747 (from the U.S. & Canada), +1-202-501-4444 (from Overseas)
Please also see the latest Travel Advisory on the Travel.State.Gov website for additional information.
Assistance for U.S. Citizens in Venezuela:
The safety and security of U.S. citizens is our highest priority. U.S. citizens who choose to remain in Venezuela are encouraged to notify the U.S. government of their presence in the country by entering their information in Task Force Alert and by enrolling in the Smart Traveler Enrollment Program to receive updates.
If you have a question or a concern regarding a consular service for a U.S. citizen in Venezuela, you may contact us at VenezuelaEmergencyUSC@state.gov. We will provide updates on foreign government partners capable of providing limited emergency and routine consular assistance once this information is available.
If you are inquiring about immigrant visas for Venezuelan family members, visit the U.S. Embassy in Venezuela visa page for more information.