Ask a COVID-19 Question
The U.S. Embassy in Bogotá is currently gauging the potential for one repatriation flight from Maracaibo and one repatriation flight from Caracas. Both flights would likely fly to Mexico City, Mexico. All passengers would then need to arrange their own travel from Mexico City to their final destination in the United States. The U.S. Embassy in Mexico City would assist travelers who need additional help in securing onward travel.
If flights become available, the U.S. government urges you to take advantage of these flights. The U.S. government cannot guarantee future flights. U.S. citizens should return immediately to the United States, unless you are prepared to remain abroad for an indefinite period.
Should these flights become available and you would like to be repatriated, you must register your interest via the form at http://rebrand.ly/VNZRepat/ as soon as possible. If you submitted your data in this form previously, you do not need to resubmit it now – we still have your information and will contact you if a flight becomes available. Each traveler must fill out a separate form – one form per passenger, even if traveling as a family.
Flights from Mexico City to the United States are increasingly limited and subject to last-minute change. You would be responsible for all travel arrangements and costs incurred after your arrival in Mexico City, including lodging, incidentals, local transportation, and flights to your final destination in the United States. Passengers who may require assistance with arranging onward travel should contact ACSMexicoCity@state.gov or call +52-55-8526-256 as soon as possible. The Mexican government has declared a health emergency through May 30 due to the COVID-19 pandemic and has imposed severe restrictions on non-essential economic activities. Hotel availability near the airport for transit passengers is limited. Mexican authorities routinely conduct health checks on arriving passengers and those with symptoms may be subject to quarantine.
If flights can be arranged, all passengers must reimburse the U.S. government for the flight. A promissory note (also known as a DS-5528) must be signed. A promissory note is a legal commitment that the passenger agrees to reimburse the U.S. government for the costs of travel. You cannot pay in advance; you would receive a bill in the mail at your address in the United States. The amount billed to evacuees is set by U.S. law and based on the cost of a full-fare economy flight to the designated destination(s) that would have been charged immediately prior to the events giving rise to the repatriation.
Please do not call the U.S. Embassy in Bogotá to place your name on the list for this repatriation flight unless you have no other way to access the webpage to complete the form. Please do not call the Embassy to ask if we received your information; if you clicked submit, we received your information.
If you are no longer interested in being repatriated from Venezuela, please let us know immediately at ColombiaEvac@state.gov or by calling +57-1-275-2000.
Please continue to monitor the Virtual Embassy website and social media accounts (@USEmbassyVE) for any updates. Enroll in the Smart Traveler Enrollment Program at step.state.gov to receive email updates.