U.S. Citizen Services

On March 11, 2019, the Department of State announced the temporary suspension of operations of U.S. Embassy Caracas and withdrawal of diplomatic personnel.  The U.S. Consular Agency in Maracaibo remains closed.

All consular services are suspended until further notice.  The Travel Advisory for Venezuela remains at a Level 4: Do Not Travel.  Visit the Venezuela Country Information page for additional information.

U.S. citizens in Venezuela should strongly consider departing, if they assess they can safely do so, via any available means.  U.S. citizens unable to depart are encouraged to shelter in place.

U.S. citizens in Venezuela should enroll in the Smart Traveler Enrollment Program at step.state.gov to receive important emergency information, and follow us on twitter (@travelgov) and Facebook for additional updates.

For more information, please visit https://travel.state.gov

U.S. Citizens in Venezuela:
If you are a U.S. citizen in Venezuela who needs assistance:

  • Email ACSBogota@state.gov; or
  • Call us at 1-888-407-4747 (from the U.S. & Canada), +1-202-501-4444 (from Overseas)

Alerts and Messages

COVID-19 Information
See all Messages and Alerts for U.S. Visitors to Venezuela.