Lost or Stolen Passport

Know before You Apply

If your passport was lost, stolen or damaged, you must appear in person at the American Citizen Service (ACS) Unit to report the condition or your passport and apply for a new one.

If you would like to report that you have found a lost U.S. passport, please contact Consular Affairs of the U.S. Department of State or email the ACS Unit at ACSvenezuela@state.gov.

Requirements for All Applicants

When you have completed all the steps below and have all documents in order, you are ready for your interview.  Please note: if you do not have all your documents in order, you may be asked to return to the ACS Unit at a later date.  Keep in mind that the Consular Officer has the discretion to request more information.  The ACS Unit does not receive passport applications outside of business hours, on weekends on holidays and administrative days or via email, internet or fax.  If you have questions, please email the ACS Unit at ACSVenezuela@state.gov.

Step 1: Make an Appointment Online

You must schedule an appointment for an interview through our online appointment system.  Each applicant must have their own appointment.  We will only accept one application per appointment.  Please remember that appointments are only available Monday – Friday from 8:00 to 10:30 a.m.

Step 2: Prepare Your Application

Form DS-11
Complete form DS-11 and bring it UNSIGNED with you on the day of your interview.  You will be required to sign it in the presence of a Consular Officer at the time of your interview.

Form DS-64
Complete form DS-64 and bring it with you on the day of your interview.  You must be able to explain the condition of your previous passport.

Crime Report (recommended)
If your passport was stolen, please present a police report documenting the theft of your passport.

Evidence of the Applicant’s U.S. Citizenship
All passport applications must include valid and original documentation of citizenship.  You must present at least one of the following original documents.  Photocopies or notarized/certified copies are not accepted.

  1. Issued by the City, County, or State of birth
  2. Lists bearer’s full name, date of birth, and place of birth
  3. Lists parent(s) full names
  4. Has date filed with registrar’s office (must be within one year of birth)
  5. Has registrar’s signature
  6. Has embossed, impressed, or multicolored seal of registrar

Evidence of the Applicant’s Identity
All passport applications must include valid and original documentation of identity.  You must present at least one of the following original documents.  Photocopies or notarized/certified copies are not accepted.

  • Venezuelan Passport or cédula
    Valid and signed government-issued photo ID

Two (2) Passport-Sized Photos
Photos must be in color, 2 inches by 2 inches, and on a white background.  Photos should show the full face and ears of the applicant.  See examples of acceptable photos.

Sequence of Pictures
Please bring a chronological sequence of photos (generally one photo per year) showing the age progression of your facial features since your last U.S. passport was issued.

Copies of Original Documents
You must make copies of all original documents, including passports and IDs that you will present with your application.  If you do not have copies, you will be asked to return with copies.  Photocopies must be on white, 8 ½ x 11’ standard paper stock (letter size).  All copies must be single-sided.

Step 3: Submit Your Application

Present your application materials in person at the ACS Unit at the embassy on the day of your interview.

Step 4: Pay Fees

Pay the application fee in cash in U.S. dollars or with a U.S. credit card at the embassy on the day of your interview. The fee for your new passport for an Adult is $145.00and for a Minor (under 16 years of age) is $115.00. All fees are non-refundable.