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Update Regarding The Commercial Flight Departing Caracas Thursday, April 9
April 7, 2020

Location: Venezuela

Event: Commercial Flight Departing Caracas Thursday, April 9

The Venezuela Affairs Unit (VAU) understands that there is one flight available departing Caracas to Toluca, Mexico on Thursday, April 9, 2020 at 9:00 am. This flight is operated by Conviasa and all arrangements are the responsibility of the individual traveler. Further questions about flight reservations should be directed to the airline or a travel agent in Venezuela.

We understand that Conviasa is requiring that flight connections from Toluca must be within 12 hours of arriving in Toluca. We understand that passengers will be asked to show proof of a connecting flight in order to board in Caracas. U.S. citizens taking this flight are not at risk of U.S. government sanctions.

Venezuelan law requires Venezuelan citizens to enter and depart Venezuela using Venezuelan passports. Therefore, if you hold dual U.S.-Venezuelan nationality, you must plan to travel between Venezuela and the United States with valid U.S. and Venezuelan passports. Please see our website for more information on entry and exit requirements pertaining to dual nationals.

Travelers are responsible for making their own travel arrangements for any onward flights from Mexico to the United States. We understand that currently flights on major carriers are departing to the United States from airports in Mexico City (approximately one hour taxi ride from Toluca), Puerto Vallarta and Cancun.

Due to travel restrictions within Venezuela, we suggest that any persons planning to travel on this flight give themselves ample time to reach the Maiquetía International Airport. We are not able to arrange for or provide transportation to the airport. The Department of State Travel advisory for Venezuela recommends to only travel to and from Maiquetía International Airport near Caracas in daylight hours. For more information, click here.

If you elect to take this flight and encounter difficulties traveling to the airport from your location, please contact us at ColombiaEvac@state.gov or (57) 1 275-2000. If you believe you will have difficulty reaching the airport due to travel restrictions, please provide us with your travel information (name, date of birth, passport number, and contact details).

In the unlikely event that evacuation flights become available and you would like to be considered for such flights, please register your interest by filling out this form https://rebrand.ly/VNZrepat as soon as possible. If you have already called the U.S. Embassy in Bogota to express interest in departing Venezuela, you do not need to fill out the form. If you have only contacted the U.S. Embassy in Bogota by email, please fill out the form so we have complete contact information.

We continue to explore all options to address the current travel disruptions and assist U.S. citizens in Venezuela. U.S. citizens in Venezuela who wish to depart should remain vigilant of changes in commercial flight availability, but should also be prepared to stay in place during the cessation of international flights from Venezuela.

The Department of State has issued a Global Level 4 Health Advisory for COVID-19

Actions to Take:


Tel. +57-1-275-2000

After-hours emergencies +57-1-275-2000



  • State Department – Consular Affairs

888-407-4747 or 202-501-4444